We understand that renting a car can come with many questions, and we’re here to provide clear, concise answers. Whether you’re a first-time renter or a seasoned traveler, our FAQ section is designed to help streamline your rental experience. From documentation to age requirements, payment options, and procedures for unforeseen situations, we’ve got you covered. Browse through these common queries to get informed and ready for a smooth rental journey with us. If you have a question about our services that is not listed here, please reach out and contact us and we would be more than happy to assist you.
Frequently Asked Questions
Your Guide to Hassle-Free Car Rental
Renters need to provide a valid driver’s license and proof of collision and liability insurance coverage. Insurance coverage may be purchased at our office if needed.
We do not run a credit check, but a background check is run on all new customers.
Renters need to be 21 years old to rent a vehicle at Uncle Mike’s. For renters under 25 years of age, a young driver’s fee will apply.
Vehicles can be rented with a debit or credit card.
Additional drivers must be registered and meet the same requirements as the primary renter. There is no fee for additional drivers, but they must be present at the time of rental to show their driver’s license.
In the event of an accident or breakdown, contact the rental agency immediately. A representative will guide you through the process, which may include filing an accident report and arranging for a replacement vehicle if necessary. Always ensure you have the emergency contact number for the rental agency with you.